Refund Policy

What you're buying

Paid plans (Featured listing and Launch package) are one-time purchases of a listing service on ToolsPantry. They are not subscriptions and do not renew. Prices are shown in USD on our Pricing page.

When you can get a full refund

• Before your listing goes live: ask within 14 days of payment and we refund you in full.
• If we decline your tool: if your tool doesn't meet our listing guidelines, we refund you in full without you having to ask.
• If we don't deliver: if we miss the review time or placement included in your plan, you can choose a full refund.
• Duplicate or mistaken payments are always refunded in full.

When refunds aren't available

Once your paid listing is published and the included placement (for example, the homepage spot or launch posts) has been delivered, the service is complete and we can't offer a refund. We'll still fix any mistakes in your listing for free.

How to ask for a refund

Email hello@toolspantry.com from the address you paid with, and include your receipt number. We reply within 2 business days.

Approved refunds go back to the original payment method through Stripe. Depending on your bank, it can take 5–10 business days to show on your statement.

Cancellations

Because there is no subscription, there is nothing to cancel. If you'd like your listing removed, email us and we'll take it down within 2 business days.

Who we are and how to reach us

ToolsPantry (toolspantry.com) is operated by Worldwide Trade & Consulting FZE LLC, FZE LLC, an Ajman NuVentures Centre Free Zone establishment (Amiri Decree No. 15 of 2023), registered at CWS-3V-179131, Amber Gem Tower, Sheikh Khalifa Street, Ajman NuVentures Centre Free Zone, Ajman, United Arab Emirates.

Email: hello@toolspantry.com