AI Ecommerce pricing compared
What 5 ai ecommerce tools actually cost — free tiers, the cheapest paid plan, and where each free plan runs out. Each figure is taken from the vendor’s own pricing page and dated, so you can see when we last checked.
| Tool | Free tier | Cheapest paid plan | Verified |
|---|---|---|---|
| Zipchat | No | $49/mo · Starter | 14 Jul 2026 |
| Octane AI | No | $50/month · Tier 1 | 14 Jul 2026 |
| Rep AI | No | $250/mo · Support | 14 Jul 2026 |
| Shopify Magic | No | ₹399/mo · Starter | 14 Jul 2026 |
| Shopify Sidekick | No | ₹399/mo · Starter | 14 Jul 2026 |
Prices are as published by each vendor and may be region-specific — many vendors price by country. Confirm on the vendor’s page before buying.
Sorted cheapest paid plan first. A “free tier” means there is a genuinely free plan — tap through to any tool to see the full tier breakdown and exactly where the free plan stops. We list no fabricated prices: where a vendor only quotes “contact sales” we say so.
What drives ai ecommerce pricing
Cost here is driven by store traffic and shopper interactions, layered on top of the underlying commerce platform. Conversational tools meter by sessions or AI replies: Zipchat's tiers are reply allowances, 500 up to 6,000 AI replies a month across $49 to $499, and Rep AI prices against session volume (its published figures assume 80,000 sessions a month) plus $0.75 per AI-resolved conversation. Octane AI counts quiz engagements as credits. Because these bots sit on your storefront, the meter rises with how busy your store is, which means your traffic, not your team, sets the bill. Underneath sits the Shopify platform tax: Shopify Magic and Sidekick AI come bundled into Shopify's own plan ladder (Starter through Plus), so you are really paying for the commerce plan and getting the AI included, while credits toward that subscription offset part of it. High-volume stores get custom-quoted because per-session pricing stops making sense at scale.
How to choose on price
Size the tool to your store's traffic, because sessions and AI replies are the meter and a plan that fits a boutique starves a high-traffic store, while an enterprise tier wastes money on a slow one. Estimate monthly sessions or conversations and map them to reply allowances, Zipchat's 500-to-6,000 ladder, or Rep AI's session-based quotes, remembering that reply counts translate to far fewer actual conversations (Zipchat's 500 replies is roughly 200 conversations). The false economy is buying an interaction bot before your traffic justifies it, or the reverse, capping a converting store on an entry tier and paying overage. For platform-bundled AI like Shopify Magic and Sidekick, do not price the AI in isolation; it rides your Shopify plan, so the real decision is which commerce tier you need, with AI as an included perk offset by credits. Once volume is high enough that per-session math breaks, move to a custom quote rather than stacking the top published tier.
AI Ecommerce pricing FAQ
Are ecommerce AI tools billed by traffic or by seat?
By traffic and interactions, not seats. Zipchat meters AI replies (500 to 6,000 a month), Rep AI prices on session volume plus $0.75 per resolved conversation, and Octane AI counts quiz engagements. Because the bot lives on your storefront, cost rises with how many shoppers interact, so your store's traffic, not your headcount, determines which tier you need.
How do AI replies translate to real conversations?
One conversation spans several replies, so allowances shrink in practice. Zipchat notes 500 replies is roughly 200 conversations and 6,000 is about 2,500. When sizing a plan, convert your expected monthly conversations into replies at several per exchange, or you will underestimate and hit overage. The reply count, not the conversation count, is what the tier actually caps.
Is Shopify Magic priced separately from Shopify?
No. Shopify Magic and Sidekick are bundled into Shopify's plan ladder (Starter through Plus), so you pay for the commerce plan and the AI is included, partly offset by the credits each tier grants. Price the Shopify tier you need for your store first; the AI comes with it rather than as a standalone line item.
When should I move to custom or enterprise pricing?
When your session volume makes per-session math punishing. Rep AI's Concierge and Zipchat's Unlimited exist for high-traffic stores where published per-session or per-reply rates stop scaling, and both offer custom quotes that can lock a rate for twelve months. If overage on a top published tier is recurring, negotiate a volume deal rather than stacking the highest listed plan.
See the full breakdown
Open any tool for its complete pricing tiers, free-tier limits, screenshot and honest review.